Frequently Asked Questions

Compatibility depends on your wheelbase, quick release, adapter, spacer, and mounting setup.

Many customers use our wheels with popular sim racing wheelbases such as Simucube, Simagic, Moza, Fanatec, and Asetek, but compatibility should be checked before ordering.

If unsure, contact us with your wheelbase model and current quick release setup.

The correct quick release depends on your wheelbase and mounting setup.

Some setups may work with an existing QR, while others may require an adapter or spacer. Please check the product page or contact us before ordering if you are unsure.

This depends on your wheelbase, quick release, clearance, and cable routing.

Some setups may allow a shorter mounting configuration, while others may require a spacer. Contact us before ordering if this is important for your setup.

Some models support SimHub features such as displays, LEDs, or telemetry functions.

Please check the product page for the specific model you are considering. If SimHub support is important to you, contact us before ordering.

Each product page includes the key specifications for that model, such as size, materials, controls, display, LEDs, paddles, and mounting information where applicable.

If you need clarification, contact us before ordering.

Functionality varies by model and configuration.

Some models may include functional displays, LEDs, backlit buttons, rotary encoders, paddles, or other inputs. Please check the product page carefully before ordering.

Differences vary by model.

In general, Lite versions may have a simpler configuration, while Pro versions may include additional features or upgraded components. Please refer to the product page for the exact comparison.

Pricing depends on the model, configuration, quick release, adapter, shipping destination, and selected options.

Please refer to the product page for current pricing. For custom requests or unclear setups, contact us before ordering.

You may contact us if you need help estimating the cost of a wheel, quick release or adapter, and shipping together.

Final pricing depends on the selected products, destination, and availability.

Any current discounts or promotions will be shown on the website when available.

Discounts are not guaranteed and may vary by product, time period, or order type.

International shipping may be available depending on destination, courier availability, and product type.

Shipping options and costs can vary by country.

Shipping time depends on destination, courier service, customs processing, and order status.

Any estimated delivery times are estimates only and may change due to courier or customs delays.

Dispatch time depends on stock status, production queue, selected configuration, and order volume.

Any lead time shown is an estimate and may vary.

Tracking may be provided when available from the courier.

Tracking availability depends on the shipping method and destination.

Import duties, taxes, customs fees, and brokerage charges may apply depending on your country.

These charges are usually handled by the buyer and are not included unless clearly stated at checkout.

Customization may be possible on selected models.

Options vary by product and production feasibility. Custom requests should be confirmed before ordering.

Custom design requests can be reviewed case by case.

Availability depends on the model, materials, production process, and feasibility. We may not be able to accept every custom request.

A smaller spacer may be possible for some setups, but it depends on clearance, quick release fitment, cable routing, and wheelbase configuration.

Please contact us before ordering if spacer length is important.

Stock status varies by product.

Some products may be available sooner, while others may require production time. Please check the product page for the latest information.

Lead time varies depending on the model, selected options, parts availability, and current production queue.

Any lead time provided is an estimate, not a guaranteed delivery date.

Our products are generally sold as complete wheels.

DIY files, internal design files, PCB files, firmware, or individual components may not be available.

Bulk or wholesale requests can be reviewed case by case.

Availability depends on model, quantity, production capacity, timeline, and customization requirements.